Shipping policy

Shipping Policy

Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

• Free shipping on orders over $100

• Standard delivery typically takes 3–7 business days after shipment, depending on location.

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or high-volume periods.

Shipping Carriers
We currently ship orders using USPS and other reliable carriers to ensure timely and secure delivery.

Order Tracking
Once your order has shipped, you will receive a tracking number via email. Tracking information may take up to 24 hours to update.

Incorrect Address Disclaimer
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If an order is returned due to an incorrect address, additional shipping charges may apply.

Lost or Stolen Packages
This Cultura is not responsible for lost or stolen packages once they are marked as delivered by the carrier. If you believe your package is lost, please contact the carrier directly using your tracking number.

International Shipping
At this time, we do not offer international shipping. International customers are responsible for any customs duties, taxes, or fees imposed by their country.

Questions
If you have any questions about shipping, please contact us at:
📧 thisculturatuya@gmail.com