Terms of service

Effective Date: 08/13/2025

Welcome to This Cultura (“we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website www.thiscultura.com (the “Site”), as well as any purchase you make from us. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you may not use our Site.

1. Consent & Acceptance of Terms

By visiting our Site, creating an account, making a purchase, subscribing to our email or SMS/text services, or otherwise interacting with us, you:

  • Confirm you have read, understood, and agree to these Terms and our [Privacy Policy]([link to Privacy Policy]).
  • Consent to the collection, use, and sharing of your information as described in our Privacy Policy.
  • Agree to receive transactional emails and/or SMS/text messages regarding your orders, and marketing communications if you have opted in.
  • Consent to the use of trusted third-party service providers (e.g., Shopify, payment processors, shipping carriers) to operate our business.

2. Eligibility

To use our Site or make a purchase, you must:

  • Be at least 13 years old. This helps us comply with the federal Children’s Online Privacy Protection Act (COPPA), which restricts the collection of personal information from children under 13.
  • If you are under 18, you may only use the Site under the supervision of a parent or legal guardian.
  • Have the legal capacity to enter into a binding contract.
  • Use the Site only for lawful purposes and in accordance with these Terms.
  • Not use the Site to infringe upon the rights of others, distribute harmful content, or engage in fraudulent activity.
  • Comply with all applicable local, state, and federal laws when using our Site or purchasing our products.

3. Products & Orders

  • All products and prices are subject to change without notice.
  • We reserve the right to limit order quantities, refuse service, or cancel orders at our sole discretion.
  • In the event an order is canceled or modified, we will attempt to notify you using the contact information provided at the time of the order.

4. Payment & Security

  • Payments are processed securely through Shopify and trusted third-party payment processors (e.g., PayPal, Stripe).
  • We do not store your complete payment card details on our servers.
  • Shopify and our payment processors use SSL encryption, PCI compliance, and fraud detection tools to protect your information.

5. Shipping & Delivery

  • Shipping times are estimates and may vary depending on your location and circumstances outside our control.
  • We are not responsible for delays caused by carriers, customs, weather, or other unforeseen events.

6. Returns & Exchanges

Please refer to our [Refund Policy]([link to Refund Policy]) for details on returns, exchanges, and refunds.

7. Intellectual Property

All content on our Site, including text, graphics, logos, images, product names, and designs, is the property of This Cultura and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or exploit any content without our written permission.

8. SMS/Text Messaging Terms

If you opt in to receive SMS/text messages from us:

  • You may receive transactional messages about your orders and, if opted in, marketing messages about promotions, new products, and events.
  • Message frequency may vary.
  • Message and data rates may apply.
  • You may opt out at any time by replying “STOP” to any message.

9. Third-Party Services

Our Site is powered by Shopify and may contain links to or integrations with third-party services. We are not responsible for the privacy practices, terms, or content of those services. Your use of any third-party service is at your own risk and subject to their terms.

10. Limitation of Liability

To the fullest extent permitted by law, This Cultura shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our Site or products. This includes, but is not limited to, damages caused by:

  • The use or inability to use our Site or products
  • Errors, mistakes, or inaccuracies in content
  • Unauthorized access to or use of our servers and/or personal information
  • Any viruses, malware, or other harmful code that may be transmitted through our Site or by third parties
  • Interruptions, delays, or failures in the operation of the Site
  • Security breaches, data loss, or service interruptions caused by third-party providers, including but not limited to Shopify, payment processors, shipping carriers, and marketing platforms

11. Changes to These Terms

We may update these Terms at any time without prior notice. The updated version will be posted on our Site with a revised “Effective Date.” Continued use of our Site after changes are posted constitutes your acceptance of the new Terms.

12. Indemnification

You agree to indemnify, defend, and hold harmless This Cultura, its owners, employees, affiliates, and service providers from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:

  • Your use or misuse of the Site or our products
  • Your violation of these Terms or any applicable law
  • Your infringement of any intellectual property or other rights of a third party
  • Any activity conducted through your account, whether by you or another person accessing the Site using your account

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:
📧 Email: thisculturatuya@gmail.com
🌐 Website: www.thiscultura.com